Support Center

How do I use TaroTaper?

Using TaroTaper is simple:

1. Open the app and focus on your question or intention
2. Select three cards intuitively from the face-down deck
3. Reveal your spread to see Past, Present, and Future cards
4. Tap "Get AI Interpretation" for personalized insights (Premium feature)

Do I need to create an account?

No! TaroTaper respects your privacy and does not require registration. Simply download and start your spiritual journey immediately.

What is the three-card spread?

The three-card spread is one of the most popular Tarot layouts. Each card represents:

• Card 1 (Left): Past - What has brought you to this moment
• Card 2 (Center): Present - What energies surround you now
• Card 3 (Right): Future - What possibilities lie ahead

What's included in the free version?

The free version includes:

• Unlimited card selections
• View your three-card spread
• Manual interpretation guide
• Beautiful card illustrations

What do I get with Premium?

Premium subscription ($6.99/month) unlocks:

• Unlimited AI-powered interpretations
• Personalized spiritual guidance
• Deep card combination analysis
• Priority customer support

How do I subscribe to Premium?

To subscribe:

1. Complete a three-card spread
2. Tap "Get AI Interpretation"
3. Follow the subscription flow
4. Confirm with Face ID/Touch ID

Payment is processed through your Apple ID and appears on your iTunes/App Store bill.

How do I cancel my subscription?

To cancel your subscription:

1. Open iPhone Settings
2. Tap your name at the top
3. Tap Subscriptions
4. Select TaroTaper
5. Tap Cancel Subscription

Your subscription will remain active until the end of the current billing period.

How do I restore my purchase on a new device?

TaroTaper automatically detects your subscription status when you open the app. Make sure you're signed in with the same Apple ID you used to subscribe.

If your subscription isn't recognized, try:

1. Close and reopen the app
2. Check you're signed in with the correct Apple ID
3. Verify your subscription is active in Settings > Subscriptions

Can I get a refund?

Refunds are handled by Apple. To request a refund:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your TaroTaper subscription
4. Select "Report a Problem"
5. Follow the prompts to request a refund

Is my data stored or shared?

No! TaroTaper is designed with privacy first:

• No registration or account required
• No reading history is stored
• No personal data is collected
• Only subscription status is saved (required for App Store)

Learn more in our Privacy Policy.

Are my readings visible to others?

Absolutely not. Your readings are:

• Generated in real-time
• Never stored on our servers
• Completely private to you

The app crashes or won't load

Try these troubleshooting steps:

1. Force close the app and reopen it
2. Restart your iPhone
3. Check for app updates in the App Store
4. Ensure you have iOS 15.0 or later
5. Free up storage space (app requires ~50MB)

If the issue persists, please contact us.

AI interpretation isn't working

If AI interpretations fail:

• Check your internet connection
• Verify your Premium subscription is active
• Try closing and reopening the app
• Wait a moment and try again (temporary server load)

The app is in the wrong language

TaroTaper uses your iPhone's language settings. To change:

1. Open iPhone Settings
2. Scroll to TaroTaper
3. Select Language
4. Choose your preferred language

Supported languages: English, Russian, Spanish, Chinese, Italian, Korean, German, Portuguese, French, Japanese

I'm new to Tarot. Where do I start?

Welcome! Tarot is accessible to everyone:

• Start with a clear, simple question
• Trust your intuition when selecting cards
• Read the card meanings provided
• Reflect on how they relate to your situation
• Use Premium AI interpretations for deeper insights

There's no "right" or "wrong" way to read Tarot. It's about personal reflection and guidance.

How accurate are the readings?

Tarot is a tool for reflection and spiritual guidance, not fortune-telling. The AI interpretations provide meaningful insights based on traditional Tarot symbolism and your card combination. How you apply these insights to your life is up to you.

Can I do multiple readings per day?

Yes! There's no limit to how many spreads you can do. However, traditional Tarot practice suggests:

• Give each reading time to resonate
• Avoid repeatedly asking the same question
• Use readings for guidance, not dependency